Refund and Returns Policy

99customizedjewellery.com accepts Debit Cards, Credit Cards, UPI, NetBanking & Wallets for payments. We ship to cities all over India and customers usually receive their orders within 4–7 working days. If you have any questions about delivery, email us at help@99customizedjewellery.com. We do not offer refunds for RTO orders, but we can re-ship to a new address. We offer a replacement guarantee only for damaged/defective products. You must contact us within 3 days of receiving your order for a replacement. We do not exchange products for wrong orders or dislike. To be eligible for a free replacement, return, or refund, you must provide an authenticated unboxing video showing physical damage, missing parts/accessories, or defects.